Discover answers to common questions about Nariair Atelier's premium human hair wigs, including hair type, lace and more.
What type of hair do you sell?
We specialize in premium-quality 100% human hair wigs selected for exceptional softness, longevity, and a natural appearance. Our current collection features raw Vietnamese human hair, carefully chosen to deliver a luxurious look and long-lasting performance.
What lace options do you offer?
Our current collection features HD & transparent 13×6 lace wigs designed to provide a natural-looking hairline, versatile styling, and maximum parting space.
What lengths do you offer?
Our wigs are currently available in 22 inches and longer.
What density are your wigs?
Every Nariair Atelier wig is 200% density or higher, giving you a full, voluminous, luxury look.
What comes with my order?
Every Nariair Atelier order includes:
• Premium luxury wig box
• Satin storage bag
• Adjustable wig band
• Edge brush/comb
• HD wig cap
• Your premium-quality 13×6 human hair wig
We package every order with care to provide a luxury unboxing experience.
Can I dye or style my wig?
Yes. Our 100% human hair wigs can be professionally colored, curled, straightened, and heat styled. We recommend using a heat protectant and consulting a professional stylist for coloring services.
How should I care for my wig?
Wash with sulfate-free shampoo and conditioner.
Use a heat protectant before styling.
Avoid excessive heat.
Store your wig in the satin bag provided when not in use.
Brush gently using a wide-tooth comb or paddle brush.
How long does processing take?
Most orders are processed within 1–5 business days unless otherwise stated on the product page.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout.Once your order ships, you'll receive a tracking number by email
How do I track my order?
Once your order ships, you'll receive an email containing your tracking number and shipping updates
Can I cancel my order?
Orders may only be canceled before processing begins. Once processing has started, cancellations are no longer available.
Do you accept returns?
Due to the hygienic nature of our products, all sales are final unless you receive the wrong item or verified manufacturing defect.
Do you offer refunds or exchanges?
Refunds or replacements are only considered for verified manufacturing defects or incorrect item reported within 48 hours of delivery. Photos or videos may be required for verification.
What if I entered the wrong shipping address?
Please contact us immediately. Once an order has shipped, we are unable to change the shipping address.
How can I contact customer support?
For questions regarding your order or our products, please contact us using the email listed on our website. We aim to respond within 24–48 business hours.
Why choose Nariair Atelier?
At Nariair Atelier, we believe luxury should be accessible. Every wig is carefully selected for exceptional quality, natural beauty, and long-lasting wear. We are committed to providing premium craftsmanship, elegant packaging, and outstanding customer service—because your confidence deserves nothing less.
Crafted for Your Crown